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FAQ
Shipping Coverage
- Our services cover 200 countries and regions worldwide, with all orders shipped from the United States.
Shipping Fees
- Global free shipping! Most countries and regions enjoy free delivery service.
- Some countries may incur shipping fees. Specific shipping costs will be displayed at the checkout interface, so you can understand the exact fees before placing your order.
Standard Shipping Time
- Domestic shipping in the USA: 3-10 days delivery (82% of orders are delivered within 3 days).
- International shipping: 5-15 days delivery (78% of orders are delivered within 7 days).
Order Tracking
- After each order is shipped, you will receive a global tracking number via email, which can be tracked on the global postal service website.
Notes
- International shipping times may be affected by customs clearance, holidays, weather conditions, or other unforeseen factors.
- If you have special shipping needs or questions, please contact us via WhatsApp before placing your order, and we will respond within 1 hour.
We promise to provide you with the best shopping experience. Thank you for your support!
- Domestic shipping in the USA: 3-10 days delivery (82% of orders are delivered within 3 days).
- International shipping: 5-15 days delivery (78% of orders are delivered within 7 days).
- What items does the returns policy apply to?
Our return policy applies to all items as long as they are in their original condition, undamaged, and the return request is made within 14 days of receiving the item. - Are returns free in my area?
Yes, returns are free no matter what country you are in. A prepaid return label will be provided at no additional cost to you. - How do I start the return process?
You can contact us through the following methods:
Email: selling1818@outlook.com
Live Chat: Click on the “Live Chat” button on our website.
We will reply within 1 hour at the earliest